ORSC Insights

High Conflict Teams – The Zebra Phenomenon

Have you ever worked with a team that attacked each other? That communicated through snarky comments, blame and scapegoating? Learn how to recognize The Zebra Phenomenon and learn techniques for unfolding and working with those dynamics. Marita provides a refresher on the COIN handout and when to use it to its greatest effect. Download a copy here.  

 

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